Privacy Policy

1. Who We Are

TeamAnalys is the specialist assessment division of BD SELECT, a global HR consultancy headquartered in Dubai, United Arab Emirates. We operate the website teamanalys.com and provide psychometric assessments, team analysstics and coaching programmes to organisations worldwide.

For the purposes of data protection law, TeamAnalys / BD SELECT is the data controller of the personal data you provide to us.

2. What Data We Collect

2.1 Data you provide directly

• Contact details: name, email address, company name, country
• Enquiry content submitted via our contact form
• Assessment responses and results (when you or your organisation participates in an assessment programme)
• Coaching-related information shared during sessions or intake forms

2.2 Data collected automatically

• IP address and browser/device information
• Pages visited, time on site, referral source (via analytics tools)
• Cookie data (see our Cookie Policy)

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries — when you contact us via the website
• To deliver assessment and coaching services — including processing results, generating reports and conducting debrief sessions
• To send service-related communications — such as booking confirmations and follow-up materials
• To improve our website and services — using aggregated, anonymised analytics data
• To comply with legal obligations — where required by applicable law

We do not use your data for automated decision-making or profiling for commercial purposes.

4. Legal Basis for Processing

• Consent — where you have explicitly agreed (e.g. submitting a contact form, participating in an assessment)
• Contractual necessity — to fulfil service agreements with your organisation
• Legitimate interests — to improve our services and communicate with existing clients
• Legal obligation — where required by UAE or applicable international law

5. Assessment Data — Special Provisions

Psychometric assessment results constitute sensitive personal data. We apply additional protections:

• Results are only shared with the individual assessed and named authorised parties (e.g. the commissioning HR team), with explicit consent documented in advance
• Individual results are never used as the sole basis for employment decisions
• Assessment data is stored in encrypted, access-controlled systems
• Retention of assessment results is limited to 24 months unless extended by mutual written agreement

6. Data Sharing

We do not sell, rent or trade your personal data. We may share data with:

• Service providers acting as data processors on our behalf (e.g. email delivery, cloud storage) — subject to data processing agreements
• Assessment platform partners where required to deliver licensed tools
• Legal or regulatory authorities where required by law

7. International Data Transfers

TeamAnalys operates globally. Your data may be processed in countries outside your own. Where data is transferred outside the UAE or EEA, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms.

8. Data Retention

• Contact form submissions: 12 months from last interaction
• Assessment data: 24 months from date of assessment (or as agreed in writing)
• Client relationship data: duration of the business relationship plus 5 years
• Cookie data: see our Cookie Policy

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to processing
• Receive your data in a portable format
• Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, contact us at support@teamanalys.com. We will respond within 30 days.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include encrypted data storage, access controls and regular security reviews.

11. Cookies

We use cookies to improve your experience on our website. For full details, please read our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our services after an update constitutes acceptance of the revised policy.

13. Contact & Complaints

For any privacy-related questions or concerns, contact us at support@teamanalys.com.

If you are based in the EU/EEA and believe we have not handled your data lawfully, you have the right to lodge a complaint with your local data protection authority.